Last updated: 26 September 2026
1. Who we are
Exigo Renovations is operated by Ireneusz Popławski, trading as Exigo Renovations.
Address: 23 Cornflower Close, Hambleton, YO8 9UE, United Kingdom
Website: https://exigorenovations.co.uk
Email: exigorenovations@gmail.com
For the purposes of UK data protection law, Ireneusz Popławski trading as Exigo Renovations is the data controller.
2. Information we collect
We may collect and process:
- your name;
- your email address and telephone number;
- your address or project location;
- information about your renovation, kitchen installation, electrical work, flooring or other requested services;
- information entered into our online cost calculator;
- photographs, plans or documents you choose to send to us;
- correspondence between you and Exigo Renovations;
- technical information such as your IP address, browser type, device information and cookie preferences;
- website usage information collected through Google Analytics, where you have consented to analytics cookies.
Please do not send sensitive personal information unless it is necessary for us to deal with your enquiry or provide the requested service.
3. How we collect your information
We collect information when you:
- complete and submit an enquiry form on our website;
- use the online cost calculator and send the calculated details with an enquiry;
- contact us by email, telephone, text message or social media;
- request a quotation or arrange a site visit;
- become a customer;
- use our website and consent to analytics cookies.
We may also receive your contact and project details from a kitchen supplier, designer, contractor or another person who has referred you to us.
4. How we use your information
We use personal information to:
- respond to enquiries;
- arrange site visits;
- prepare quotations and estimates;
- discuss, plan and carry out requested work;
- contact customers about appointments and ongoing projects;
- issue invoices, certificates and other project documentation;
- maintain accounting, tax and business records;
- operate, protect and improve our website;
- understand how visitors use our website, where consent for analytics has been provided;
- meet our legal and regulatory obligations;
- establish, exercise or defend legal claims.
We do not sell your personal information.
5. Our lawful bases
Depending on the circumstances, we process personal information because:
- it is necessary to take steps at your request before entering into a contract or to perform a contract with you;
- it is necessary to comply with legal obligations, including accounting, tax and electrical certification requirements;
- it is necessary for our legitimate interests in responding to enquiries, operating our business, maintaining records, protecting the website and dealing with disputes;
- you have given consent, including consent for optional analytics cookies.
Where processing is based on consent, you may withdraw that consent at any time.
6. Cookies and analytics
Our website uses essential cookies required for the website and its forms to function. These cookies do not require consent.
Optional analytics cookies are used only after you give consent through the cookie banner. We use Google Analytics to understand general website usage, such as which pages are visited and how visitors find the website.
You can accept, reject or change your cookie preferences at any time by using the “Manage cookies” option on the website.
More information is available in our Cookie Policy:
7. Sharing your information
We may share information only when necessary with:
- website hosting and technical service providers;
- email and communication service providers;
- Google Analytics, where analytics consent has been provided;
- accountants, insurers and professional advisers;
- kitchen suppliers, designers, subcontractors or other trades involved in your project, where necessary;
- regulatory bodies, law enforcement authorities or public authorities where required by law.
These organisations may process information on our behalf or for their own lawful purposes. We disclose only the information reasonably necessary for the relevant service or obligation.
8. International transfers
Some technology providers, including Google, may process information outside the United Kingdom. Where this happens, we rely on appropriate safeguards required by UK data protection law, such as adequacy regulations or approved contractual protections.
9. How long we keep your information
We keep personal information only for as long as reasonably necessary:
- enquiries that do not result in work are normally retained for up to 24 months;
- customer, quotation and project records are normally retained for the duration of the working relationship and afterwards where required for warranty, insurance, certification or legal purposes;
- invoices and records required for tax purposes are retained for the period required by UK law;
- analytics information is retained according to the settings used in Google Analytics;
- information may be retained for longer where necessary to establish, exercise or defend a legal claim.
When information is no longer required, we delete it securely or anonymise it.
10. Security
We take reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, alteration or disclosure.
No internet transmission or storage system is completely secure. If we become aware of a data breach that creates a risk to individuals, we will take appropriate action in accordance with applicable law.
11. Your rights
Depending on the circumstances, you may have the right to:
- request access to your personal information;
- ask us to correct inaccurate or incomplete information;
- ask us to delete your information;
- ask us to restrict how your information is used;
- object to certain processing;
- request the transfer of information you provided to us;
- withdraw consent at any time where processing is based on consent;
- complain to the Information Commissioner’s Office.
These rights are not absolute and may be subject to legal exceptions.
To exercise your rights, contact us at exigorenovations@gmail.com.
You can also contact the Information Commissioner’s Office:
Website: https://ico.org.uk/make-a-complaint/
Telephone: 0303 123 1113
12. Third-party links
Our website may contain links to other websites, including Google, Facebook and suppliers’ websites. We are not responsible for the privacy practices of those websites. Please review their privacy notices before providing personal information.
13. Changes to this policy
We may update this Privacy Policy when our services, website or legal obligations change. The latest version will be published on this page with its revision date.
14. Contact us
If you have questions about this Privacy Policy or how we use your information, contact:
Ireneusz Popławski trading as Exigo Renovations
23 Cornflower Close
Hambleton
YO8 9UE
United Kingdom
Email: exigorenovations@gmail.com
Website: https://exigorenovations.co.uk